| Home > Solving Problems # Uninstalling Your Scanning Software For Windows For Mac OS X You may need to uninstall and then reinstall your scanner software to solve certain problems or if you upgrade your operating system. ## For Windows Note:
For Windows 7 and Vista, you need an administrator account and password if you log on as a standard user. For Windows XP, you must log on to a Computer Administrator account.
| Turn off the scanner.
| Disconnect the scanner’s interface cable from your computer.
| Do one of the following.
Windows 7 and Vista: Click the start button and select Control Panel. Windows XP: Click Start and select Control Panel.
| Do one of the following.
Windows 7 and Vista: Click Uninstall a program from the Programs category. Windows XP: Double-click the Add or Remove Programs icon.
| Select the software you want to uninstall such as EPSON Scan, your scanner’s Manual, and the application from the list displayed.
| Do one of the following.
Windows 7: Click Uninstall/Change. Windows Vista: Click Uninstall/Change, and then click Continue in the User Account Control window. Windows XP: Click Change/Remove.
| When the confirmation window appears, click Yes.
| Follow the on-screen instructions.
In some cases, a message may appear to prompt you to restart your computer. If so, make sure I want to restart my computer now is selected and click Finish. Top ## For Mac OS X Note:
To uninstall applications you must log on to a Computer Administrator account. You cannot uninstall programs if you log on as a Limited account user. Depending on the application, the Installer may be separated from the Uninstaller.
| Quit all running applications.
| Insert the Epson scanner software CD-ROM into your Macintosh.
| Double-click the Install Navi icon in the Epson folder.
| Click Software list and then double-click the software you want to uninstall, such as EPSON Scan, your scanner’s Manual, and the application.
| If prompted, read and accept the terms of the software license agreement.
| Click Uninstall, or select Uninstall from the menu in the upper left and click Uninstall.
Note:
If you cannot select Uninstall, double-click the Applications folder in your Mac OS X hard drive, select the application you want to uninstall, and then drag it to the Trash icon.
| Follow the on-screen instructions.
Top |