Troubleshooting / Problems and Solutions

# Printing and Saving Problems

> Scanned images cannot be printed or come out garbled when printed.
> The printer does not work.

## Scanned images cannot be printed or come out garbled when printed.

Try one or more of the following solutions.

- Make sure your printer is properly connected to the computer, correctly set up, and maintained. See your printer documentation for details.

- Check that your software is properly installed and set up for your printer. See your software documentation.

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## The printer does not work.

Try one or more of the following solutions.

- Make sure the scanner and the printer is securely connected together with the USB cable provided.

- Make sure the firmware for the printer you use is installed on the scanner. See the Start Here Poster for details.

- Check the status of the printer by printing a nozzle-check pattern. If it cannot be printed, it indicates the printer is malfunctioning. See the documentation of the printer.

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